COLLECTION OF PERSONAL IMFORMATION
We may gather various forms of personal information about you, which may encompass:
PURPOSE & USE OF PEROSNAL INFORMATION
We may collect, store, employ, and divulge personal information for the ensuing purposes:
SHARING OF PERSONAL INFOMRATION WITH THIRD PARTIES
We may reveal personal information to the following entities:
By supplying us with personal information, you acknowledge that certain third parties may not be subject to the Privacy Act and the Australian Privacy Principles. Consequently, any act or practice by a third party contravening the Australian Privacy Principles would not be subject to the Privacy Act, and you would be unable to seek redress under the Privacy Act.
Your Rights and Control Over Personal Information.
CHOICE & CONSENT
INFORMATION FROM THIRD PARTIES
If you had previously consented to the use of your personal information for direct marketing purposes, you may change your preference at any time by contacting us.
Access: You are entitled to request information concerning the personal information we hold about you. An administrative fee may be applicable for the provision of this information.
If you believe that any information we possess about you is incorrect, outdated, incomplete, irrelevant, or misleading, please get in touch with us, and we will take appropriate measures to rectify any inaccuracies or discrepancies.
Complaints: Should you wish to lodge a complaint about our handling of your personal information, please contact us with the full details of your grievance. We will conduct a prompt investigation and communicate the results, along with the measures we intend to take in response to your complaint.
To unsubscribe from our email list or opt out of communications (including marketing messages), please contact us or use the provided opt-out mechanisms.
STORAGE & SECURITY
We are committed to ensuring the security of the personal information we amass. We have instituted physical, electronic, and managerial safeguards to thwart unauthorized access or disclosure and to protect personal information from misuse, interference, loss, and unauthorized access, alteration, and disclosure.
COOKIES & WEB BEACONS
We may employ cookies on our Site periodically. Cookies are text files situated in your web browser to save your preferences. While cookies alone do not disclose your email address or other personally identifiable data, they can allow third parties, such as Google and Facebook, to display our ads on your social media and online media feeds as part of our retargeting campaigns. If you choose to provide personal information to our Site, this data may be linked to the information stored in the cookie.
Web beacons (also known as Clear GIFs) may be utilized on our Site from time to time. These small pieces of code placed on web pages monitor visitor behaviour and collect information about page views. For instance, web beacons can tally the number of users visiting a page or deliver a cookie to the browser of a page viewer.
LINKS TO OTHER WEBSITES
FACIAL RECOGNITION AND ETHICAL DATA USE
1. Collection and Use of Facial Recognition Data:
1.1. Consent and Transparency: Your privacy matters to us. By entering our premises, you provide explicit consent for the collection and use of your facial image for the purpose of facial recognition. We are dedicated to maintaining transparency, and we ensure that your consent is obtained before any data processing occurs.
1.2. Limited Tracking: Our facial recognition system focuses solely on individuals registered in our authorized database. We do not collect or retain information on individuals who are not part of our database. This ensures that the system operates within the boundaries of our authorized network and respects the privacy of those who are not registered.
1.3. Self-Exclusion and Responsible Gambling: In collaboration with AHA Self Exclusion Program, we have implemented a self-exclusion mechanism. This mechanism enables us to identify and prevent the entry of self-excluded individuals into our premises. Leveraging off AHA Self Exclusion Program, we promote responsible gambling practices and provide support to individuals who choose to self-exclude.
2. Data Retention and Destruction:
2.1. Image Expiration and Privacy: We are committed to upholding ethical data practices. To safeguard your privacy, any facial images utilised for facial recognition purposes have a predefined expiration date. Once this expiration date is reached, the images are promptly and permanently destroyed, ensuring that they are no longer accessible or usable.
2.2. Secure Data Storage: We understand the importance of secure data storage. Your facial recognition data is stored on secure on-premise. servers with stringent technical and organisational measures in place to protect against unauthorised access, loss, or alteration. We employ industry-standard security protocols to ensure the confidentiality and integrity of your data.
2.3. Limited Access: Access to your facial recognition data is strictly limited to authorised personnel who require it for legitimate purposes, such as system maintenance or compliance with legal obligations. We implement strict access controls and only permit authorised individuals to handle and process your data.
3. Ethical Data Use:
3.1. Anonymous Tagging: We prioritize your privacy and anonymity. Unless you are registered in our authorized database, your facial image is tagged as anonymous within our facial recognition system. This means that your identity remains protected, and your facial features are not linked to any personally identifiable information.
3.2. Analytics and Reporting: We may utilise anonymized and aggregated data derived from the facial recognition system for statistical analysis and reporting purposes. These analytics help us improve our services and operations. It is important to note that these analytics do not contain any personally identifiable information, ensuring the privacy and confidentiality of individuals.
3.3. Legal Compliance: We are committed to complying with all applicable laws, regulations, and industry standards regarding facial recognition and data protection. This includes adhering to the CCTV legislation for gaming establishments, which mandates the retention of footage for a minimum of 30 days. Our practices align with these requirements while prioritising privacy and data protection.
4. Your Rights:
4.1. Access and Rectification: You have the right to request access to your facial recognition data and to rectify any inaccuracies or errors. We are dedicated to addressing such requests promptly and in accordance with applicable laws and regulations.
5. Contact Us:
If you have any questions, concerns, or requests regarding the use of facial recognition technology or our privacy practices, please contact our dedicated Privacy Officer at email@example.com or (03) 9366 6555. Our Privacy Officer is responsible for handling your inquiries in a timely and professional manner.
We value your privacy and are committed to ensuring the ethical use of data through responsible practices and compliance with relevant laws and regulations.
For any questions, notices or clarity, please contact our office directly.
Copyright © 2023 Francis Venues - Hospitality Management Group - All Rights Reserved.
Sunshine Ave &, Main Rd E, Kealba VIC 3021
We foster an inclusive environment where discrimination holds no place, and everyone finds belonging. Our dedication lies in honouring and rejoicing in the diversity within our communities, embracing individuals from varied cultural and faith backgrounds, diverse socio-economic classes, various gender or sexual identities, different ages, and a spectrum of abilities. We are resolute in our commitment to crafting a secure and inviting haven that welcomes and cherishes all.